Service Department

We firmly believe that Customer satisfaction and customer care are the most important aspects of our business and you can be rest assured that we will endeavour to help you in any way we can.

One of our main objectives recently has been to improve the quality of customer care and servicing that we have to offer. We are currently setting up a network of field service engineers based around the UK which will improve response time on breakdowns and reduce travel time and costs of service visits.

For those customers who wish to expand upon our basic level of support we offer a range of service agreements that give you priorities in certain situations.  Click here for more details.

We also offer telephone support so that our engineers can help you to identify and resolve problematic issues quickly. In house engineers also have access to the latest support technology that enable them to connect to your equipment via modem* for remote diagnostics.

Click here for our servicing and breakdown visit charges.

* where installation permits by installation of modem in control system.